Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and the hygiene liners still attached. If these conditions are not met, the return will be rejected and returned to you again at your own expense.

Due to high demand, we are unable to provide exchanges and instead offer store credit. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Customers are responsible for paying all shipping costs when returning their item/s. Once your return has been lodged in our portal you will be directed to pay for your return label, which can then be printed off. Please take your parcel to your nearest postal drop off location and allow up to 7 business days for your store credit to be issued.

To start a return, use our returns portal by clicking here. All returned items will automatically receive a store credit valid for 12 months which can be used storewide

Customers are responsible for paying all shipping costs when returning their item/s. Once your return has been lodged in our portal you will be directed to pay for your return label, which can then be printed off. Please take your parcel to your nearest postal drop off location and allow up to 7 business days for your store credit to be issued.

You can always contact us for any return question at edenrayswim@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items with discounts >10% or gift cards.